Shipping

We ship from the UK to all destinations worldwide.


No matter where you live, our aim is to offer you the best shipping and ensure your order reaches you safe and sound. See our Lead Times and Delivery Costs below.

 

Packaging

 

Eco-friendly packaging

 

These products have been shipped to customers for over 25 years. If you are worried about fragile items in transit to your door then don't be! They are expertly packed and handled once they are ready to go from the factory.

 

Your purchase will be very carefully wrapped in order to make sure it arrives at your door in the same perfect condition it leaves the factory floor.

 

All packaging is made from 100% recycled materials.

 

The boxes and packaging used are recyclable.

 

Not only that, the glassware has an extra level of packaging protection by means of biodegradable bubble wrap.


You can choose for your order to be placed in a special gift box for a small additional charge, so be sure to select this option on the product page if you would like this. If you are buying a gift for someone then we would recommend the gift-wrapped option.


Lead Times


With the exception of some jewellery items which can sometimes be in stock, all products are made to order and we advise that you allow up to 14 days from the date you place your order to when the product is ready to ship to you.


All finished products are sent to our customers by secure means. Larger items are sent by tracked courier. In general the UK transit times are around 2-3 working days from despatch to delivery at your chosen address. 

 

For orders placed that require shipping to destinations outside the UK then please allow up to 28 days (from the date you place order) for manufacture and delivery.

 

Country Lead Time (incl. manufacturing and delivery)
UK Up to 14-17 days
International Up to 28 days

Delivery Costs

 

The delivery costs are based on the total weight of the package that we send to you and the country of delivery. These are as follows:

 

UK

 

Total Weight / kg Cost / £
Up to 0.7 FREE
0.8 - 1.2 FREE
1.3 - 5.0 FREE
5kg and over FREE

Europe

 

Total Weight / kg Cost / £
Up to 0.7 12.00
0.7 - 1.5 14.00
1.5 - 1.9 19.00
1.9 - 2.9 38.00
2.9 - 4.0 55.00

All other destinations

 

Total Weight / kg Cost / £
Up to 0.7 18.00
0.7 - 1.5 21.00
1.5 - 2.0 30.00
2.0 - 3.0 79.00
3.0 - 4.0 89.00